Showing the On My Computer folders is required to create a contact group because the group does not sync with the Exchange server. To show the On My Computer folders in the navigation pane, on the Outlook menu, click Preferences. Under Personal Settings, click General. Then, under Folder list, clear the Hide On My Computer folders check box. Follow this guide to set up your email account with IMAP in Outlook 2016. Step 1 - Open Outlook and click File Step 2 - Click Add account Step 3 - Type in your email address Step 4 - Enter your password Step 5 - Close automatic setup Step 6 - Go to File again Step 7 - Go to Account Name and Sync Settings Step 8 - Set the Root folder path. I had a brief look and Microsoft are very thin on the details regarding what Outlook is for. It's advertised as working with Hotmail and Outlook.com on the personal Office 365 pages, and talked about in conjunction with Exchange on the business Office 365 pages. I don't know when that changed. Outlook 2016 for Mac has been a very mixed bag for us.
Outlook 2016 Won't Synchronize Folders
-->Original KB number: 2800895
We do not recommend that you change the default location of your Profile folder for Microsoft Outlook 2016 for Mac, or your Identity folder for Microsoft Outlook for Mac 2011 to an external hard disk or to a network. Additionally, using a mail identity or profile that is located on an external hard disk or on a network is not supported in either version of Outlook for Mac.
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Sync Pending For This Folder Mac Outlook 2016 How To Archive
Outlook 2016 for Mac caches your mail items in a profile in your home folder at the following location:
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles
Outlook for Mac 2011 caches your mail items in an identity in your home folder at the following location:
~/Documents/Microsoft User Data/Office 2011 Identities
Like Microsoft Entourage for Mac 2008, Outlook 2016 for Mac and Outlook for Mac 2011 are intended to be purely locally cached mail clients. Changing the location or using a mail identity that is located on an external hard disk or a network is not supported.